Privacy Policy

Last Updated: August 2026

Ace Travel respects your privacy. This Privacy Policy explains what personal information we may collect through our website and travel planning services, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect personal information that you provide directly to Ace Travel, including:

  • Name
  • Email address
  • Telephone number
  • Mailing address, when needed
  • Travel preferences and interests
  • Cruise and travel history
  • Preferred destinations and voyage dates
  • Budget or preferred travel investment range
  • Accessibility, dietary or other travel requirements that you choose to share
  • Information you provide through contact forms, planning forms, questionnaires, email or other communications
  • Information necessary to research, plan or arrange travel on your behalf

When a booking requires additional traveler information, such as passport details or dates of birth, that information may be collected through the appropriate booking process.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies.

Depending on the tools used on the website, this may include:

  • IP address
  • Browser and device information
  • Pages visited
  • Approximate geographic location
  • Referral source
  • Date and time of visits
  • Interactions with the website

We use this information to understand how visitors use the Ace Travel website and to improve its performance, content and user experience.

3. How We Use Your Information

Ace Travel may use personal information to:

  • Respond to inquiries.
  • Provide travel planning and advisory services.
  • Research and recommend travel options.
  • Arrange and manage travel bookings.
  • Communicate about your travel arrangements.
  • Provide requested guides, resources or other content.
  • Send newsletters or marketing communications when you have chosen to receive them.
  • Improve our website, services and customer experience.
  • Maintain appropriate business records.
  • Protect the security and integrity of our website and services.
  • Meet legal, regulatory and business obligations.

We do not use personal information for purposes unrelated to our travel services without an appropriate reason or permission.

4. Travel Bookings & Fora Travel

Ace Travel operates as an independent agent of Fora Travel, Inc.

When you choose to book travel through Ace Travel, information necessary to arrange and manage your travel may be provided to or processed through Fora Travel and the applicable travel suppliers.

Those parties may have their own privacy policies governing how they collect, use and protect your information.

Ace Travel does not control the privacy practices of independent travel suppliers.

5. Travel Suppliers

To research, arrange or manage travel on your behalf, we may need to share relevant personal information with companies providing your travel services.

These may include:

  • Cruise lines
  • Airlines
  • Hotels
  • Tour and excursion operators
  • Transportation providers
  • Travel insurance providers
  • Destination service providers
  • Other companies involved in providing your requested travel arrangements

We share information as reasonably necessary to provide the travel services you request.

6. Service Providers

Ace Travel may use third-party service providers to operate the business and website.

These may include services for:

  • Website hosting
  • Website analytics
  • Email marketing
  • Online forms
  • Appointment scheduling
  • Customer communications
  • Data storage
  • Website security
  • Payment or booking systems

These providers may process personal information as necessary to perform services on our behalf and are subject to their own privacy and security practices.

The specific tools and service providers we use may change as technology and our business needs evolve. For a current list of the third-party service providers used by Ace Travel, please contact us. 

7. Email Marketing

If you choose to subscribe to Ace Travel emails, newsletters or other marketing communications, we may use your name, email address and related preferences to send those communications.

You may unsubscribe at any time by using the unsubscribe link included in marketing emails.

Unsubscribing from marketing communications will not prevent Ace Travel from sending necessary communications relating to an inquiry, booking or travel arrangement.

8. Cookies & Similar Technologies

The Ace Travel website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, measure marketing performance.

Cookies may include:

Essential cookies necessary for the website to function.

Analytics cookies that help us understand how visitors use the website.

Marketing cookies that may help measure advertising or marketing activity if those technologies are used.

Where required, visitors will be provided with options to accept, reject or manage non-essential cookies through our cookie consent tool.

The specific cookies, technologies and service providers we use may change as technology and our business needs evolve. You can view and manage the cookies currently in use through the cookie consent tool on our website. 

You can also control certain cookies through your browser settings.

9. How We Share Information

Ace Travel does not sell personal information.

We may share information when reasonably necessary:

  • With Fora Travel in connection with travel planning and bookings.
  • With travel suppliers providing requested services.
  • With service providers supporting our website or business operations.
  • When required by law, regulation, legal process or governmental request.
  • When reasonably necessary to protect the rights, safety or security of Ace Travel, our clients or others.

We do not share personal information with unrelated companies simply so they can market their products or services to you.

10. Sensitive Travel Information

Travel planning sometimes requires information that may be sensitive, including passport information, accessibility requirements, dietary requirements or health-related information necessary for a particular travel arrangement.

Please provide sensitive information only when it is relevant to your travel needs.

When such information is required, Ace Travel will use it for the purpose of assisting with the requested travel service and may need to communicate it to Fora Travel or the applicable supplier.

11. Data Security

Ace Travel takes reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse or disclosure.

However, no website, email system, electronic transmission or data-storage system can be guaranteed to be completely secure.

For particularly sensitive information, Ace Travel may direct travelers to a secure booking or supplier system rather than requesting that information through ordinary email or website forms.

12. Data Retention

Ace Travel retains personal information for as long as reasonably necessary to:

  • Provide requested travel services.
  • Maintain booking and business records.
  • Meet legal, tax, regulatory or insurance requirements.
  • Resolve disputes or respond to questions.
  • Maintain an ongoing client relationship where appropriate.

Information that is no longer reasonably required will be deleted or securely disposed of when appropriate.

13. Your Privacy Choices

You may contact Ace Travel to:

  • Ask what personal information we hold about you.
  • Request that inaccurate information be corrected.
  • Request deletion of certain information, where appropriate.
  • Withdraw from marketing communications.
  • Ask questions about how your information is used.

Some information may need to be retained where required for legal, regulatory, accounting, booking or legitimate business purposes.

Additional rights may apply depending on where you live.

14. Children’s Privacy

Ace Travel’s website and travel planning services are intended for adults and are not directed to children.

We do not knowingly collect personal information directly from children through this website for marketing purposes.

Information about a minor traveler may be provided by a parent or legal guardian when necessary to arrange travel.

15. Third-Party Websites

The Ace Travel website may contain links to cruise lines, travel suppliers and other third-party websites.

Those websites operate under their own privacy policies. Ace Travel is not responsible for the privacy practices or content of third-party websites.

16. Changes to This Privacy Policy

Ace Travel may update this Privacy Policy periodically to reflect changes to our website, business practices, technology or legal requirements.

The current version will be posted on this page with its updated revision date.

17. Contact Us

If you have questions about this Privacy Policy or how Ace Travel handles personal information, please contact:

Ace Travel
contact@acetravel.biz